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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Donna Mills

October 9, 2026

5 out of 5 rating by Donna Mills
"Brad was very helpful and we got my auto insurance switched over."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Monett to know you had such a great experience with us. "
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Reba Webster Hollingsworth

October 7, 2026

5 out of 5 rating by Reba Webster Hollingsworth
"Nick saved us half of what we were paying for insurance with better coverage than we had before!"
We responded:
"Thank you so much for your kind review, Reba!  If you need insurance assistance, we are just an email or call away! - Brad Hill, your State Farm Agent   "
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KOAM Outdoors LLC

October 2, 2026

5 out of 5 rating by KOAM Outdoors LLC
"Great customer service! All staff is friendly and experienced!"
We responded:
"KOAM, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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jesus mendoza

September 23, 2026

5 out of 5 rating by jesus mendoza
"wasn’t lazy with suggestions and talked me through everything fine!"
We responded:
"Hi jesus, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Brad Hill, Your State Farm Agent "
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Bailey Hilz

September 21, 2026

5 out of 5 rating by Bailey Hilz
"Bailey is amazing she’s always there when I have a question or need help. Bailey always gives me the best price and the best customer service 10/10 recommend"
We responded:
"Hi Bailey, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Brad Hill, Your State Farm Agent "
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Kirk Walters

September 10, 2026

5 out of 5 rating by Kirk Walters
"A great person to do business with"
We responded:
"Thanks so much for the amazing review, Kirk! We really appreciate your support here in Monett. Just reach out anytime if you need us - we’re here for you. "
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Mandy Whannell

September 4, 2026

5 out of 5 rating by Mandy Whannell
"Changing insurance companies is no tiny task, but Bailey Wolf & Brad Hill’s State Farm team made the transition an incredibly smooth process. I, honestly, never had time to question the next step because Bailey was already delivering updates on where we currently were in the process, and vision for the next phase. This company has excellent communication skills and we are delighted to be in such good hands. 10/10 recommend!"
We responded:
"Thanks so much for the amazing review, Mandy! We really appreciate your support here in Monett. Just reach out anytime if you need us - we’re here for you. "
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Anna Eley

September 3, 2026

5 out of 5 rating by Anna Eley
"Bailey offered us a seamless experience!"
We responded:
"Anna, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Dennis Lloyd

September 3, 2026

5 out of 5 rating by Dennis Lloyd
"Very friendly with great advice"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations.  "
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Levi Leavitt

August 28, 2026

5 out of 5 rating by Levi Leavitt
"Great guys. Have always been honest. We have used them for years."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Monett to know you had such a great experience with us. "
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Jackie Kenyon

August 12, 2026

5 out of 5 rating by Jackie Kenyon
"Always friendly and there when you need them,thanks for breakdown on how it works and questions we may have!🙏"
We responded:
"Jackie, thank you for the fantastic review! We’re always here to support you with your insurance needs in Monett. "
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Curtis Eaton

August 6, 2026

5 out of 5 rating by Curtis Eaton
"Every time I needed information or just to talk about my policies Brad and company were always helpful knowledgeable and very friendly and courteous."
We responded:
"Hi Curtis, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brad Hill’s team.  Please reach out to us if any questions come up!  - Brad Hill’s Insurance Team "
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Nicholas Foust

August 4, 2026

5 out of 5 rating by Nicholas Foust
"Thank you for the great customer service and all of your help! Thank you Bailey Wolf for making this such an easy experience!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Brad Hill’s team. Bailey is amazing!!! "
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Caleb Ader

July 31, 2026

5 out of 5 rating by Caleb Ader
"Emily did a nice job at helping me get my insurance. She made it quick and easy. She answered all my question."
We responded:
"We are grateful for your 5-star review, Caleb! Thanks for taking a moment to share your positive rating of State Farm Agent Brad Hill’s Team here in Monett . "
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Bailey Chorum

July 29, 2026

5 out of 5 rating by Bailey Chorum
"Very kind and go out of their way to make sure you have the best rates and ensure a flawless experience. Communication is excellent and always a pleasure to speak with!"
We responded:
"Bailey, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Jimena Hernandez

May 1, 2026

5 out of 5 rating by Jimena Hernandez
"Love the attention to detail that Grace provides when working!! Grace is an excellent agent to work with providing such care and support to clients in and out of the office providing anything I need wherever I may be! Grace honestly provides such excellent service that I couldn’t imagine having a better experience anywhere else!"
We responded:
"I agree, Grace is amazing. She is dedicated to our customers having a remarkable experience. We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Brad Hill’s Team anytime."
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Douglas Daniel

April 9, 2026

4 out of 5 rating by Douglas Daniel
"Emily was very polite and helpful. She worked with me for the best coverage and price on auto insurance.all in all was a great experience"
We responded:
"Douglas, thank you for your kind review of us here on State Farm Agent Brad Hill’s Team. We truly appreciate all our customers and value your feedback here in our Monett office. "
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Donnie Woods

February 27, 2026

5 out of 5 rating by Donnie Woods
"Extremely punctual, friendly, and eager to provide the best customer service possible."
We responded:
"Donnie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brad Hill’s Team—we are always here to help!"
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Sara Hyatt

February 2, 2026

5 out of 5 rating by Sara Hyatt
"Met with Brad today and couldn’t be happier with the experience! He got back to me fast, found me a better rate than my previous policy, and even increased my coverage — all while saving me money. Highly recommend working with him!"
We responded:
"Sara, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brad Hill’s Team—we are always here to help!"
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Deja Williams

December 8, 2025

5 out of 5 rating by Deja Williams
"Grace is so nice and explains everything in a way it’s easy to understand. Any question I have she answers amazingly and is very pleasant :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jon Olson

September 25, 2025

5 out of 5 rating by Jon Olson
"Bunding home and auto saved me a bunch of money. Great people!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kitana Estrada

September 9, 2025

5 out of 5 rating by Kitana Estrada
"Brad Hill State Farm team has been nothing but helpful. Anytime I’ve had a question, they respond quickly and explain things in a way that makes sense. Insurance can feel super overwhelming, but they make it simple and give options without pushing. I really appreciate how approachable and reliable they are!"
We responded:
"Hi Tomas, thank you for the great review and choosing us for your insurance needs. We strive to provide you with remarkable service! We appreciate you. "
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Edward Wylde

September 4, 2025

5 out of 5 rating by Edward Wylde
"OMG 😲 I can you tell you like this, everyone's gonna be with State Farm if they do you like Brad's office treated me today 💯
Special Thanks to Brad and Emily 🙏
DON'T TEXT AND DRIVE 🙂"
We responded:
"Edward, we truly appreciate you trusting our Agency for your auto insurance and other needs. Thank you for the wonderful review. Please reach out to us if you have any questions. 417-235-1200"
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Crystal Bethel

July 24, 2025

5 out of 5 rating by Crystal Bethel
"Very friendly and understanding"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Jennifer Kelley

July 8, 2025

5 out of 5 rating by Jennifer Kelley
"Always willing to help and very friendly. Will recommend Brad for all your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"